Careers at Gleam

Talent Manager – Los Angeles



At the forefront of the talent management team, the Talent Manager needs to be entrepreneurial, strategic, decisive and commercial.


The Manager reports into a Group Talent Manager and probably works with a Coordinator or Assistant on a roster of between three and eight talent, typically. The Manager’s role is entirely proactive with the Coordinator focused on reactive opportunities. The majority of the role is likely to be comprised of proactive, commercial conversations with potential partners for the talent across an array of industries.


Responsibilities and Accountability:
●Developing each talent’s strategy keeping it realistic, timely but ambitious.
●Managing talents’ image.
●Managing talents’ revenue by securing new opportunities and diversifying income streams wherever possible.
●Oversee reporting to talent whether that be weekly updates, monthly finance reports or biannual meetings.
●Driving roster revenue.
●Retaining talent.
●Line management of Talent Coordinator.


Knowledge and Skills:
●Articulate and clear communication whether in person, by phone or by email.
●Being able to manage key stakeholders (including the talent) so that expectations are always managed as best possible.
●Being able to foresee potential issues or roadblocks in advance and successfully navigate around those.
●Being able to adapt behavior from one talent to another talent and not taking a one size fits all approach.
●Stay on top of industry developments and share insights with the wider team that may affect the business or talent.
●The ability to negotiate large, complex commercial partnerships for talent across brands, publishing, licensing, mobile, live, and other relevant industries.
●The ability to develop key relationships on behalf of each talent whether that be with a brand marketeer, a publication, or a platform.
●Able to handle any serious crisis management for talent alongside key stakeholders i.e. a publicist or senior management.



Head of Talent – Los Angeles



The Head of Talent US oversees the management of the talent management team and function in the US. Their focus should be on developing our talent proposition, overseeing the roster, including new talent acquisition, as well as the operational management of the talent team and ensuring that the talent team is proactively delivering on its revenue targets and requisite service levels.


Responsibilities and Accountability:
•Sustain a culture that makes Gleam a positive destination for talent and employees
•Successfully identify and assimilate new market opportunities at speed
•Regularly measure the health of talent relationships and remedy if necessary
•Deliver (through the talent team) budgets assigned to main roster in line with business forecasts.
•Effectively mobilize resources to ensure delivery of revenue and revenue growth
•Review ways of working, costs and service models to maximize profitability and competitiveness in the marketplace
•Build the strength and collaborative ability of the senior team members to ensure Gleam has a positive, dynamic team
•Manage stakeholders within and outside of the business in order to ‘make things happen’ for talent and Gleam
•Ensure the talent team integrates well and effectively with other teams in the Gleam business (for example Gleam Solutions) and fully utilizes opportunities for talent and the Talent Team arising within the Dentsu Aegis Network.
•Have a strong profile and reputation within the Digital Talent ecosystem to grow the reputation of Gleam as the platinum standard in digital first talent management.
•Monitor revenue streams, financial budgets and agree on financial targets in cooperation with Group COO and Head of Finance. Ensure delivery of agreed talent roster KPIs and budget.
•Signing agreed number of new talent to the business, ensuring that the roster is as efficient as possible and targeted roster growth is delivered.
•Seek and secure commercial opportunities across the entire roster.
•New business development – finding new ways to increase revenue across the group and ensuring the business develops in line with and ahead of the needs of the talent in an ever-evolving market.
•Line management of Group Talent Managers (and Talent Managers where applicable).
•Resource planning across the team including hiring as agreed with senior management.


Knowledge and Skills:
•At least 2 years experience working with digital talent and 5 years experience in talent, marketing, advertising, or media
•Experience of being able to sign talent effectively
•Strong knowledge of the marketplace – both talent operating within the market and the key players required to monetize talent effectively
•Good profile and reputation in the marketplace
•Ability to build relationships
•Excellent communication and presentation skills
•Strategic leadership
•Positively minded team player



Brand Partnerships Director – Los Angeles



For the better part of a decade, Gleam Futures has delivered thousands of brand partnerships, working across all categories and with some of the world’s biggest brands and digital first talent. Gleam brokered the very first deals for brands and talent in this space. Nobody knows better how best to partner brands and digital first talent.


Led by some of the world’s top online creators, Gleam Solutions encompasses all aspects of a brand campaign, from ideation and content creation, talent search and procurement to reporting and distribution at scale. Gleam Solutions is an end-to-end influencer solution for brands and agencies.


The Brand Partnerships Director is a senior management role. They will be responsible for implementing Gleam Solutions in the US market through their own actions and team management, and for driving revenue growth through both brand partnerships for the talent roster and the Gleam Solutions product.


Responsibilities and Accountability:
•Effectively build and lead the Gleam Solutions and Brands team, sustaining a culture that makes Gleam a positive destination for all employees.
•Resource planning across the team including hiring as agreed with senior management.
•Manage a P&L and budget and drive revenue growth. Work to a clear set of targets set by and with the board of directors.
•Pitch Gleam Solutions services and capabilities to brands and agencies
•Ideation and creation of strategic influencer-driven campaigns and overseeing project execution.
•Create high value packages from scratch as well as expanding on existing media campaigns
•Build strong relationships with internal and external talent reps and other stakeholders in the ecosystem
•Spearhead and build the overall strategy and drive business development opportunities.
•Work with the UK team to provide data and measurement frameworks to demonstrate ROI and campaign success
•Establish Gleam Solutions within the Dentsu Aegis Network as THE influencer solution for the Network and effectively leverage incoming opportunities and revenue.
•Continually consolidate and develop the implementation and reporting processes for brand partnerships within the Gleam Futures roster and Gleam Solutions, making the team accountable for smooth delivery of all deals.
•Play a key role in continually developing Gleam Solutions as a product offering and ensure the success of the program on a day-to-day basis with the team
•Ensure that all brand partnerships are delivered and managed (through the team) to the highest possible standards.
•Develop reporting of revenue and the pipeline for the brand team (working with Team Finance).
•Create monthly key client (agency and brand) performance reports (utilizing the team) and utilize accordingly to identify key growth targets for the team.


Knowledge and Skills:
•Expansive network, solid list of brand/agency contacts
•Strong knowledge of the marketplace and innovative view of the brand partnership space.
•Ability to effectively grow and lead the brands team
•Excellent communication and presentation skills, and the ability to confidently pitch new business.
•A daily positive and professional approach to instill the same within the brands team
•Solid understanding of media planning and buying
•Good profile and reputation in the marketplace
•At least 2 years experience selling influencer-driven marketing campaigns
•At least 8 years experience in marketing, advertising, or media
•Ideally has previous experience working with media buyers/networks and brand clients direct
•Ability to understand and negotiate the balance between talent editorial and brand commercial needs.
•Commercially minded, entrepreneurial approach to business and solutions focussed.
•Strong management of multiple stakeholders.



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